Privacy & Security

Tekabat Privacy Policy — Your data is safe with us

This page explains clearly and plainly how seriously Tekabat protects your personal data. Take a moment to read it — knowing how your information is handled gives you peace of mind.

Last updated: January 2026
🔒
SSL Encryption
256-Bit Protection
🛡️
Never Sold to Third Parties
Our Policy Commitments
📋
Licensed
In line with international standards
✉️
Direct Contact
support@tekabat.net
Core Security Pillars

How Tekabat Protects Your Data

From technical security measures to policy-level commitments — your privacy is protected across six layers.

End-to-End Encryption
All data transmitted to and from Tekabat is encrypted with 256-bit SSL, ensuring no one can intercept or tamper with your information in transit.
Secure Database
Our servers are hosted in international data centers, with databases protected by firewalls, intrusion detection systems, and regular security audits.
Never Sold to Third Parties
Your name, contact details, and transaction information are never sold to advertisers or third parties. This is an unconditional commitment from Tekabat.
Two-Factor Authentication (2FA)
Enabling 2FA on your account means that even if your password is compromised, no one can get in. Both SMS and app-based verification are supported.
Minimal Data Collection
Tekabat only collects information that is genuinely necessary to provide our services. No excessive or irrelevant data is ever collected.
Right to Erasure
You may request deletion of all your data at any time. Tekabat will take the necessary steps within 30 days.
Section 01

What Information We Collect

Tekabat only collects information that is genuinely necessary to provide you with our services. We believe your data belongs to you — we are simply its custodians.

Information You Provide Directly
  • Registration details: full name, date of birth, email address, mobile number
  • For KYC verification: National ID or passport number, residential address
  • Payment details: bKash/Nagad number (full card numbers are never stored)
  • Information provided when contacting support
Automatically Collected Information
  • Device type, operating system, and browser information
  • IP address and approximate location (city level)
  • Platform activity logs: login times, pages visited, betting history
  • Data from Cookies & Similar Tracking Technologies
📝
Data Collection
Registration / KYC
🔒
Encryption
SSL 256-Bit
🗄️
Secure Storage
Secure Servers
🎯
Limited Use
For Services Only
Section 02

How and Why Your Data Is Used

Tekabat uses your data only for purposes that are genuinely necessary to serve you. Using it for anything beyond that goes against our policy.

Purpose of UseData We UseLegal Basis
Account Creation & ManagementName, email, mobile numberContract Performance
Age & Identity VerificationNational ID, date of birth, addressLegal Obligation
Processing PaymentsPayment details, transaction historyContract Performance
Fraud & SecurityIP address, device information, activity logsLegitimate Interest
Customer SupportContact information, support historyContract Performance
Personalized OffersBetting history and preferencesConsent

Tekabat never uses your data for advertising or any unrelated commercial purpose.

Section 03

Who We Share Your Data With

A common first question is: "Is my data shared with anyone else?" The answer is yes — but only in specific, limited circumstances, and always in your best interest.

  • Payment Processor: Only the information required to process a transaction is shared with bKash, Nagad, or other payment gateways.
  • Identity Verification Provider: Your information is shared with licensed verification agencies solely for the purpose of completing KYC.
  • Regulatory Authority: Your data may be disclosed to the relevant authorities where required by law.
  • Technology Service Provider: Limited data may be shared with cloud storage or cybersecurity service providers under contract.

Your data is never sold to advertisers, marketing companies, or any other commercial third party — and it never will be.

Section 04

How Long We Keep Your Data

Tekabat does not retain data beyond what is necessary. However, certain information must be kept for a defined period to meet legal requirements.

  • Active account data: retained for the lifetime of the account
  • After account closure: up to 5 years, as required by law
  • Transaction records: 7 years, in compliance with anti-money laundering regulations
  • Support conversations: 3 years
  • Log files: 90 days, then automatically deleted

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to you.

Section 05

Your Rights

You have rights over your own data. Tekabat respects those rights and is committed to helping you exercise them.

Section 06

Cookies & Tracking

Tekabat uses cookies on its website. Cookies are small text files stored in your browser that help improve the platform's functionality.

We use three types of cookies:

  • Essential Cookies: Required to maintain your login session and keep the platform secure — without these, the platform cannot function.
  • Analytics Cookies: How long you spend on each page and which features get the most use — all data is fully anonymized.
  • Performance Cookies: To speed up page loading and remember your preferences.

You can disable cookies through your browser settings, though doing so may cause some features to not work as expected.

Section 07

Child Protection & Age Verification

Tekabat does not knowingly collect information from or provide services to anyone under the age of 18. Date of birth is mandatory at registration, and age is verified during KYC.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

Section 08

Technical Security Measures

Tekabat uses industry-leading technology to protect your data, with our security team operating around the clock, 24/7.

  • Encrypted communication via TLS 1.3 protocol
  • Annual third-party security audits and penetration testing
  • DDoS Attack Protection
  • Automatic alerts and temporary account lock on suspicious login attempts
  • Payment card data is processed in accordance with PCI-DSS standards
  • Staff data access is restricted on a need-to-know basis
Section 09

Privacy Policy Updates

Tekabat may update this Privacy Policy from time to time. You will be notified of any significant changes via email or in-app notification before they take effect.

Continuing to use Tekabat after any changes takes effect means you accept the updated policy. It's worth checking this page occasionally to stay informed.

Keep an eye on the "Last Updated" date at the top of the page — a new date means the policy has changed.

Section 10

Privacy Contact

For any privacy-related questions, requests, or complaints, you can reach our Data Protection team directly.

  • Email: support@tekabat.net (Subject: Privacy Request)
  • Live Chat: Website support button, 24/7
  • We respond to every request within a maximum of 30 business days
Your Rights

Your Rights Over Your Data

Tekabat upholds your data rights in accordance with international standards. Contact support to exercise any of your rights.

Right to Know
You can request a full overview of the data Tekabat holds about you. We will provide a complete list within 30 days.
Right to Rectification
If any of your information is incorrect or out of date, you can request a correction through your account settings or by contacting support.
Right to Erasure
After closing your account, you can request that all your data be deleted (except where retention is required by law).
Data Portability
You can request a copy of your data in a machine-readable format (CSV/JSON).
Right to Restrict Processing
You can opt out of your data being used for specific purposes, such as unsubscribing from marketing emails.
Right to Lodge a Complaint
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.
FAQ

Account & Payment FAQs

Withdrawals on Tekabat are straightforward. Simply log in to your account, go to the "Withdrawal" option, select your amount and payment method, and submit your request. Once KYC is complete, funds typically arrive via bKash or Nagad within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. VIP members enjoy even faster processing — Platinum and Diamond tiers receive priority withdrawals. First-time withdrawals require KYC verification, so allow a little extra time. Additional documents may occasionally be requested to verify the source of funds — this is purely for your protection.

Forgot your password or locked out of your account? No worries. On the login page, click the "Forgot Password?" link and enter the email address or mobile number you registered with — a reset link or OTP will be sent to you within minutes. Click the link to set a new password. Keep in mind that reset links are typically valid for 15 minutes. If your email or phone number has changed, or you suspect any unusual activity on your account, contact us directly via the support chat. Once your identity is confirmed using your KYC details, our support team will manually assist you in regaining access.
🔒
Play Responsibly

Your data is secure — enjoy Tekabat with complete peace of mind

Now that you've read our Privacy Policy, you know exactly how well your data is protected. Sign up and enjoy the best betting experience in Bangladesh.

18+ only. Please gamble responsibly.

বাংলা